Maximize Your Business Growth with Bitrix24!
Starting at only RM 8,92/user/month, empower your team with an all-in-one tool to simplify sales, collaboration, and automation.
Overview
CRM & Lead Management
Automatically generate, manage and convert leads into customers
Omni-channel marketing
Conduct marketing campaigns, create landing pages, track marketing metrics
Project & Team Management
Easily automate workflows and monitor your sales representatives’ activities.
Provide customer service & communications
Use live chat, social media, CRM forms, and VOIP to communicate with customers
Integrated workspace
Create, modify, and share your documents and files in one platform.
Ideal for remote work
Online attendance, video conferencing, task & project management
WHY SHOULD YOUR COMPANY USE BITRIX24 CRM?
Because you need to strengthen customer relationships, maximize sales, and increase operational efficiency.
Bitrix CRM is a smart CRM solution that allows you to get more customers, speed up the conversion process from prospect to customer, automate the sales process, and make communication easier.
Managing Interactions
Contains data for creating reports, importing/exporting contacts so we can carry out business analysis and appropriate audience segmentation as needed. Saved contacts or prospects are shared with sales managers to evaluate sales targets, marketing teams to analyze the market and management teams to see sales potential.
Reports and Sales Funnel
The Sales Funnel in the CRM application provides information on ongoing transactions and each stage. Stages can be added easily and each appears in a separate row and a different color according to the total number of transactions at that stage, and statistical data can be converted into report files
CRM Dashboard
The dashboard in a CRM application displays the most important sales activity information. Each salesperson can see how many transactions they have achieved, how many clients have not yet been billed, the ranking of sales transactions with other sales team members and so on.
Make an Offer
- Customizable fields - Customizable status - Add items from product catalog or manually - Flexible taxes and discounts - Convert offers to invoices - Print or email offers
Online Marketing
Run online marketing via email, social media, or others to get more customers. Create customer segmentation so that your marketing can be more targeted
Sales Target and Quota
Sales targets can be set directly in the CRM application. Starting from determining potential clients, company progress or history of requests from clients. Settings can be done in two different ways such as the number of transactions or the minimum sales volume required.
CRM Web Forms
You can create any form for free within the CRM application. Form templates are also available or you can also customize using custom CSS and images and can be embedded into websites or hosted with Bitrix24 public pages. Web forms allow your customers to fill out forms online then the data will be entered into Bitrix automatically. Information submitted via this form will be received in the Bitrix24 CRM application as a lead, contact, or company depending on the settings selected.
Open Channel
The Bitrix24 CRM application can be connected to social media and messengers. Client messages from Facebook, VK, Telegram, Skype, Whatsapp and other platforms are distributed to agents in Bitrix24 CRM according to established rules. Even if your employees use Bitrix24 to communicate with clients in real time, clients will receive replies on the social media they use without needing to download the Bitrix application. Open Channel can be used on mobile, desktop and web versions.
Mobile CRM
The CRM application can be accessed on your mobile application, making it easier for you to communicate. Bitrix24 Mobile CRM allows creating or editing entries and visit activities directly from mobile devices. You can use product catalogs, view client records, and even make calls from your mobile CRM app
Email to Clients
You can send marketing emails for free on the Bitrix24 CRM application, send individual or group emails to lists of prospects, contacts or companies. Each user can use a separate email account or you can assign one email address to be used by all. Email Marketing also provides message templates, mail merge, and integration with the most popular email marketing platforms is also available. Whether you use Bitrix24 CRM, an email client, webmail or a mobile email app to send emails, all messages will be synchronized with CRM and added to the appropriate CRM data.
Calls to Clients
Integration with cloud PBX/VOIP allows you to connect with customers via telephone. Conversation history can be recorded and agent performance in responding to calls can be measured
Access Rights & Role Settings
You can assign access to CRM applications flexibly and manage access rights among company employees for each stage. Each individually selected group, department or user on the intranet can be assigned a 'role' such as sales manager, supervisor, administrator, etc. This role can then be customized to access data in the CRM. Bitrix24 keeps a history of which employees accessed your CRM data and what they did with it. As an administrator, you can view this information and restore previous data if necessary.
Marketing Automation
There are a number of sales and marketing automation rules within the Bitrix24 CRM application that can be triggered by various events. For example, you can add or remove clients from your remarketing list based on their behavior or you can automatically call or email clients a few days before their subscription period ends. You can completely automate your sales funnel, segment prospects based on their actions and responses, and drive them to transactions with minimal human involvement.
Business Processes in CRM
Leads and Offers can be processed automatically using business processes. A business process can contain any and all possible actions with CRM elements: sending an email, changing a sales name, creating a task, etc. Business processes can change the state of elements, fill fields, and create new elements such as creating a new offer. Business processes in CRM applications are a great way to make Bitrix24 fit your company's unique business processes.
Apps & Integrations
- Mailchimp - Xero - Gmail - Dropbox, Box, Google Drive, OneDrive, etc. - Data2CRM (migrate to Bitrix24 from other popular CRM systems) - Web forms for any site - Helpdesk - Correspondence Application - Document Management System Application
Integration With Your Site
You can easily integrate this free CRM application with your website. Bitrix24 lead capture tools such as live chat, website forms, or call widgets all come with HTML code that can be integrated directly with your site! Additional integration options are available via the REST API.
Create a Website & Landing Page
Create free websites and landing pages that can be connected to your CRM application directly from within your Bitrix24 account. Bitrix24 Web uses a visual block-based editor, does not require any HTML coding and comes with free templates and royalty-free HD images. Can be integrated with Bitrix24 email and marketing automation tools and we'll give you free hosting with unlimited pages and bandwidth.
Stock Management
Manage your stock and product variants. You can monitor stock availability and scan barcodes from mobile apps to manage your stock.
The Bitrix24 CRM interface is comfortable and intuitive, with an activity stream page that allows you to create (notes, emails, tasks, meetings and phone calls) links between teams. What's even better is that Bitrix24 gives you the option to store data in the cloud or on your own server.
Experience Business Growth with an Affordable Plan — Get Started Today!
Bitrix Cloud
*Minimum 1-year subscription
Beyond Cloud – Get the Ultimate On-Premise Experience with Bitrix24!
Starting from RM 16.200/month or RM 324/user/month in the First Year, Save up to 50% in the Second Year!
With better analysis and more transparent monitoring of your team's performance, you will be able to implement various sales strategies that are more precise and effective.
FREQUENTLY ASKED QUESTIONS
What is a CRM application?
A CRM application is a digital platform that enables businesses to effectively manage and maintain relationships with customers.
It provides a centralized system for storing and organizing customer data, tracking interactions, and analyzing customer behavior and preferences.
By utilizing CRM applications, companies can improve sales and marketing efforts, increase customer satisfaction, and improve overall business productivity.
How to measure the success of CRM application implementation?
The success of CRM application implementation can be measured through increased sales, improved customer satisfaction, increased customer retention, and improved overall operational efficiency.
Can the CRM application be integrated with other systems used in the business?
Yes, most CRM applications can be integrated with other systems used in the business, such as financial systems, inventory systems, or marketing platforms. This allows for smooth data flow and integrated information across departments.
How do CRM applications help in improving customer retention?
CRM applications provide better visibility into customer interactions, enable personalization of communication, and provide quick access to purchase history and customer preferences. This helps in building stronger relationships with customers and increasing their retention.
Are CRM apps suitable for small businesses?
Yes, CRM apps can be beneficial for small-scale businesses. It helps in managing customer relationships, increasing sales, and improving customer satisfaction, which is essential for the growth of any business.
How can CRM apps improve business productivity?
CRM apps simplify business processes, enable better collaboration between teams, and provide valuable insights into customer behavior. This all contributes to an overall increase in business productivity.
What are the benefits of using a CRM application?
CRM apps have many advantages, including better customer data management, increased sales efficiency, improved customer engagement, and improved customer service and support.
MAXIMIZE YOUR BUSINESS POTENTIAL
Are You Ready For Change, With Technology At Your Service?
The ASKARASOFT team will always be ready to serve you in designing steps to transform your business towards MAXIMUM efficiency. Our team is “world class” professionals, ready to help you.
